Avian Creative (“we,” “us,” or “our”) is a marketing agency based in Canada, operating the websites aviancreative.ca, aviancreative.co, and aviancreative.com (collectively, the “Site”) and serving clients around the world. This Privacy Policy explains what information we collect, how we use it, and the choices you have — no matter where you’re visiting from.

Information We Collect

Contact Form. When you submit an inquiry through our contact form, we collect the information you provide — typically your name, email address, phone number, company name, and the details of your message. We use this information solely to respond to your inquiry and discuss potential work together.

Newsletter Signup. If you subscribe to our newsletter, we collect your first and last name, company name, phone number, and email address, and store this information with our email service provider, Mailchimp. We use this to send you occasional updates, industry insights, and news about Avian Creative. You can unsubscribe at any time using the link at the bottom of any newsletter email, or by contacting us directly. Mailchimp’s own privacy practices govern how they process and store this data on our behalf; you can review their policy at mailchimp.com/legal/privacy.

Automatically Collected Information. Like most websites, we may use analytics tools and cookies to understand how visitors use our Site — such as which pages are viewed, how long visitors stay, and general location and device data. This helps us improve the Site’s content and performance. We do not use this information to personally identify you.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through our contact form
• Send newsletter communications to subscribers who opt in
• Understand and improve how visitors use our Site
• Comply with legal obligations where applicable

We do not sell your personal information to third parties.

Cookies

Our Site may use cookies and similar technologies to support basic functionality and, where applicable, analytics. You can control or disable cookies through your browser settings; note that some parts of the Site may not function as intended if cookies are disabled.

Third-Party Services

We work with trusted third-party service providers — including Mailchimp for email communications and our website hosting provider — who may process personal information on our behalf, solely to help us operate the Site and deliver our services. These providers are only permitted to use your data for the purposes we’ve specified.

Your Rights

Depending on where you’re located, you may have the right to access, correct, or request deletion of your personal information. To make such a request, contact us using the details below, and we’ll respond within a reasonable timeframe.

As we serve clients internationally, this includes:

• Canada (PIPEDA): the right to access the personal information we hold about you and to challenge its accuracy.
• European Union / UK (GDPR): the right to access, rectify, erase, or restrict processing of your personal data, and the right to data portability.
• California (CCPA/CPRA): the right to know what personal information we collect, to request deletion, and to opt out of any sale of personal information (note: we do not sell personal information).

If you’re located outside these regions, we’ll still make reasonable efforts to honor equivalent requests.

Data Retention

We retain contact form submissions and newsletter subscriber information for as long as reasonably necessary to fulfill the purposes described in this policy, or until you ask us to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Avian Creative
25 Elgin Street
Collingwood, Ontario

(866) 428-4262
info@aviancreative.ca